Central Florida’s premier multi-specialty medical group
Comprehensive Employee Benefits such as Educational Reimbursement
CREATION Health employee wellness and lifestyle programs
Positive working climate to support a work life balance
Work Hours/Shift: Mon-Fri 8am-5pm
You Will Be Responsible For:
Answers non-clinical questions for patients and family members and routes all other calls correctly.
Obtains physician approval for referrals and hospital admissions.
Contacts insurance company for referral number or pre-certification/authorization.
Schedules hospital admissions, outpatient procedures/tests and notifies patient of appointment and referral number the same day it is obtained.
Serves as liaison between the insurance company, the patient and the physician.
Obtains medical records from specialists or hospital to process the referral or hospital authorization.
What You Will Need:
High school graduate or equivalent.
One year of ICD-9 and CPT-4 coding experience preferred.
Experience with computers is required.
Must be willing to float to other AdventHealth practices, within reason, when patient load, vacation schedules etc. make it necessary.
The Referral Coordinator is responsible for receiving referral requests, obtaining physician approval, processing medical records requests pertaining to referrals and processing the referral. Schedules appointments with the referral when necessary. Serves as liaison between patient and medical support staff with regards to referrals.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.
We believe that good health is the cornerstone of progress. We are firm in our resolve to make exemplary health care accessible and affordable to all, dedicated to lowering the high rate of cardiovascular disease, including stroke, in minority populations and committed to advocacy and diversity. We are guided by ethical principles in all transactions and strive for excellence in our training and skills.