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University of WI School of Medicine and Public Health

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Associate Patient Service Specialist - Pediatric Heart Institute
Description Associate Patient Service Specialist Pediatric Heart Institute # 2104255 Your Role: Provides service to patient either pre-appointment, during or post appointment with regular guidance. Responsibilities may include inbound/outbound telephone calls, cash management, appointment scheduling, process of insurance updates and patient check in/out. Key Responsibilities: Conducts patient check-in and check-out. Schedules appointments through clinical communication or direct request. Provides positive first impressions utilizing customer service skills. Ensures point of service collections. Manages recepti


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